Untitled Document

Saracen Secure Registration Form for Homeowners

Personal details
Name: (Mr, Mrs, Miss, Ms)
Address:
Postcode:
Home Telephone:

Window Supplier details
Company Name:
Address:
Postcode:
Telephone:

Home details
House type: Flat / Semi / Detatched / Bungalow
Number of bedrooms:
House Age:
Are all House Windows fitted with Saracen 5 point locking hardware?	Yes No
Are all Entrance and/or French Doors fitted with Saracen Hook Locks?	Yes No
Reason for replacing windows or doors: i.e; security, refurbishment, appearance
Date Windows and Doors Fitted: (must be completed)

Window Installation & Operation Checks
Do all windows and entrance doors open and close correctly, smoothly, without jamming and without rubbing on the door or window frame?	Yes No
When the windows/entrance doors are open and the locks are turned, do all the latches, bolts and hook locks move out of the window/door at least 9mm easily?	Yes No
Are all the screws attaching all window and entrance door hardware present and fully engaged?	Yes No
Are the doors/windows, or any of the window and door hardware components free of physical damage (cracks, chips, bending)?	Yes No
Please state renewal dates of your current insurance:	Contents
	House

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SECURITY GUARANTEE TERMS AND CONDITIONS

This guarantee is only valid if these terms and conditions are met in full:

• The guarantee registration form must be fully completed and received at our address, (Saracen Secure, FREEPOST MID 15591, Tipton, West Midlands DY4 9BR) within 14 days of the doors or windows being fitted.

• Windows and doors must be securely closed (not in night vent position) and locked with the keys provided.

• Saracen hinges must be used in conjunction with Saracen shootbolts and a Saracen approved handle on the same window. Or Saracen multipoint hooklocks and strikers must be used in cojunction with Saracen approved hinges, handle and cylinder guard on the same entrance door. Or Saracen multipoint hooklocks, shoots, hinges, handle and cylinder guard must be used on the same French doors..

• The Saracen products must be fitted by a registered installer and adjusted according to Saracen’s approved fitting instructions.

• In the event of a break-in where a Saracen protected window or door is forced open, you must contact your installer with full details and a police crime incident number. If on investigation, it is found that Saracen products were correctly installed, adjusted and maintained, but failed during the breakin, we will then issue the relevant payment. This will be made in two parts; (i) £500 to
the registered claimant and (ii) up to £500 to the original window or door supplier for replacement or repair of damage caused by the break-in.

• Only one claim per household can be made during the guarantee period and notification of any claim must be made within 90 days of the break-in.

• The guarantee is applicable to UK and Eire resident homeowners only.

Any queries concerning this guarantee should be made in writing to Saracen Secure, FREEPOST
MID 15591, Tipton, West Midlands DY4 9BR, or call: Saracen Secure 07000 7272236.